Name | Date modified | File size |
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|---|---|---|---|
Email_Communication_Checklist.doc Shared | Jun 5, 2022 | 61 KB | |
INDEX_IT_Helpdesk_Management_Toolkits.xls Shared | Jun 5, 2022 | 76 KB | |
ITS106-01.Form_Phieu yeu cau ho tro IT Helpdesk User.doc Shared | Jun 5, 2022 | 42 KB | |
ITS106-02.Checklist_Danh sach kiem tra hoat dong IT Helpdesk.xls Shared | Jun 5, 2022 | 18 KB | |
ITS106-03.Form_Danh gia ky nang su dung may tinh cua nhan vi.doc Shared | Jun 5, 2022 | 74 KB | |
ITS106-04.Form_Danh gia ky nang su dung phan mem cua Users.doc Shared | Jun 5, 2022 | 64 KB | |
ITS106-05. Form_Khao sat user ve chat luong may in.doc Shared | Jun 5, 2022 | 90 KB | |
ITS106-06. Form_Khao sat user ve tinh trang hoat dong may in.xls Shared | Jun 5, 2022 | 24 KB | |
ITS106-07.Checklist_Cac loai phan mem can su dung.doc Shared | Jun 5, 2022 | 29 KB | |
ITS106-08.Checklist_Cac ung dung software cai dat tren PC.xls Shared | Jun 5, 2022 | 22 KB | |
ITS106-09.Checklist_Cai dat moi hoac thay the may tinh.doc Shared | Jun 5, 2022 | 37 KB | |
ITS106-10.Checklist_Can nho khi di chuyen van phong IT.doc Shared | Jun 5, 2022 | 43 KB | |
ITS106-11.Checklist_Chuyen doi du lieu may tinh cu sang may .xls Shared | Jun 5, 2022 | 22 KB | |
ITS106-12.Checklist_Kiem tra phan mem cai dat_dinh kem voi y.doc Shared | Jun 5, 2022 | 40 KB | |
ITS106-13.Checklist_Quyet Virus_Spyware.doc Shared | Jun 5, 2022 | 48 KB | |
ITS106-14.Checklist_Thiet bi mang cho van phong_doanh nghiep.xls Shared | Jun 5, 2022 | 461 KB | |
ITS106-15.Checklist_Thiet ke he thong mang noi bo nho.doc Shared | Jun 5, 2022 | 40 KB | |
ITS106-16.Checklist_Ve sinh may tinh va cac thiet bi.doc Shared | Jun 5, 2022 | 48 KB | |
ITS106-17.Flowchart_Quy trinh hoat dong ho tro nguoi dung.xls Shared | Jun 5, 2022 | 214 KB | |
ITS106-18.Form_Danh sach nguoi dung chinh (virtual IT ) co t.doc Shared | Jun 5, 2022 | 38 KB | |
ITS106-19.Form_Khao sat User tan suat su dung phan mem truoc.doc Shared | Jun 5, 2022 | 44 KB | |
ITS106-20.Form_ Bao cao su co phan cung Desktop_Laptop_Print.xls Shared | Jun 5, 2022 | 44 KB | |
ITS106-21.Form_Quan ly cau hinh Laptop.xls Shared | Jun 5, 2022 | 20 KB | |
ITS106-22.Form_Quan ly ho so yeu cau lap trinh.xls Shared | Jun 5, 2022 | 24 KB | |
ITS106-23.Form_Theo doi chat luong lap trinh.xls Shared | Jun 5, 2022 | 28 KB | |
ITS106-24.Form_Phieu yeu cau lap trinh.xls Shared | Jun 5, 2022 | 37 KB | |
ITS106-25.Form_Yeu cau phan quyen truy cap file hay thu muc.xls Shared | Jun 5, 2022 | 25 KB | |
ITS106-26.Form_Yeu cau setup dich vu IT cho PC cua nhan vien.xls Shared | Jun 5, 2022 | 24 KB | |
ITS106-27.Flowchart_So do quy trinh trouble shooting PC - La.doc Shared | Jun 5, 2022 | 39 KB | |
ITS106-28.Rules_Quy dinh dat ten cho may tinh ca nhan.xls Shared | Jun 5, 2022 | 25 KB | |
ITS106-29.Sample_Khao sat su thoa man khach hang noi bo.xls Shared | Jun 5, 2022 | 72 KB | |
ITS106-30.Sample_Quy dinh muc uu tien xu ly cac su co.doc Shared | Jun 5, 2022 | 56 KB | |
ITS106-31.Checklist_Kiem tra tinh hieu qua cua trien khai qu.xls Shared | Jun 5, 2022 | 20 KB | |
ITS106-32.Form_Catalog dich vu IT.xls Shared | Jun 5, 2022 | 28 KB | |
ITS106-33.Score_Kiem tra va do luong chat luong hoat dong cu.xls Shared | Jun 5, 2022 | 22 KB | |
ITS106-34.Checklist_Khi co nguoi dung moi (New users) vao co.doc Shared | Jun 5, 2022 | 42 KB | |
ITS106-35.Form_Danh gia cong viec cua nhan vien duoc dao tao.doc Shared | Jun 5, 2022 | 30 KB | |
ITS106-36.Template_Mau hop dong muc dich vu IT (SLA).doc Shared | Jun 5, 2022 | 142 KB | |
ITS106-37.Form_Thu chao bo phan IT gui cho new User va nhung.doc Shared | Jun 5, 2022 | 7 KB | |
ITS106-38.Form_Yeu cau cai dat phan mem cho User.doc Shared | Jun 5, 2022 | 121 KB | |
ITS106-39.Flowchart_Quy trinh thu hoi tai san IT khi User ng.xls Shared | Jun 5, 2022 | 52 KB | |
ITS106-40.Form_Yeu cau cai dat phan cung_phan mem_yeu cau kh.xls Shared | Jun 5, 2022 | 40 KB | |
ITS106-41.Flowchart_Bao cao thong ke trang thai helpdesk.vsd Shared | Jun 5, 2022 | 899 KB | |
ITS106-42.Form_Danh sach dich vu IT trien khai cho doanh ngh.xls Shared | Jun 5, 2022 | 169 KB |