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Charlotte Technical

College

Student Services Plan

2022-2023

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CTC STUDENT SERVICES PLAN

MISSION STATEMENT

The mission of Charlotte Technical College is to provide an effective, innovative, technical education,

preparing ALL students to enter, advance, and succeed in the workplace.

DISTRICT and CTC VISION

Student Success

OBJECTIVES

1. To assure that adequate and appropriate student services are available to support the mission and

programs of the institution to include the following:

 Counseling

 Orientation

 Records

 Grievances

 Academic Advisement

 Admissions

 Financial Assistance

 Health & Safety

 Job Placement

2. To assure that the institution provides placement services for all program completers and

conducts follow-up studies of completers and employers of completers.

 Job Placement

 Instruction in Career Planning and Development

 Work-Based Learning

PURPOSE OF THE PLAN

 The purpose of this plan is to outline the activities and responsibilities of the student

services staff and to identify the staff included as part of this plan

 To outline how we evaluate the effectiveness of student services personnel annually

 To indicate how annual evaluation results are disseminated to staff

 To show how those results are used to improve the services provided

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ROLES AND RESPONSIBILITIES

Financial Aid Counselor:

 Implements district, state, and federal regulations and procedures related to Title IV funds

and VA benefits

 Communicates closely with state and federal DOE and/other financial institutions

regarding reports and/or financial aid issues

 Compiles, prepares, and submits all state and federal reports and audits

 Determines student eligibility for federal Pell Grant

 Reports critical issues related to Title IV funding to the school director

 Maintains federal approvals and certifications for the institute’s administration of the Pell

Grant

 Develops, implements, and maintains policies and procedures manual for Pell Grant

administration

 Determines student eligibility for state grant and community scholarship

 Counsels students/parents in matters pertaining to financial aid

 Authorizes the disbursement of funds for federal, state, and district scholarships and

grants

 Works with student services in developing criteria for awarding financial aid and

approving students for community scholarships

 Maintains student satisfactory academic progress criteria

 Develops and distributes financial aid marketing and student consumer information

documents

 Attends financial aid training and workshops

 Performs electronic processing and other clerical duties required for financial aid

administration

 Develops and maintains student files and records in accordance with state, federal, and

district regulations

Post-Secondary Career Specialist:

 Maintains and makes available to students, data for educational and career planning

 Assists students in preparing application forms and completing all documentation for

enrollment

 Monitors and maintains Completions, Placements, and Licensure data

 Provides occupational information to prospective post-secondary students and other

interested persons

 Assists in locating and obtaining educational assistance from various agencies such as

Vocational Rehabilitation, Social Security, service organizations, etc.

 Assists in recruiting students for vocational programs

 Conducts program department tours

 Assists in student orientation

 Disseminates information on how students remediate for TABE/CASAS and obtain a

GED

 Maintains an active involvement with the college advisory committee